Making people more accountable with Zapproved

Everyone in large companies can name them - the people who actively seek to avoid making a decision, in case they are held accountable. Or more specifically those who are happy to accept the glory if it goes well, but who've done enough to distance themselves from being party to a decision that didn't turn out well.

Whilst decisions may have been made in meetings they attended, somehow they insist that theirs was the "questioning/doubting" voice that was overruled. Sound familiar?

At the same time, there are plenty of occasions when decisions seem to just simply drag on and it's unclear as to who's holding up the process or even what decision is being requested.

So, I quite like an incredibly simple service from Zapproved, which is effectively a voting service, that records and tracks the decisions made. Is it perfect - no? Could it be easily replicated internally - are you joking, do you know how long it would take to get approval for an internal project that set out to do this, let alone develop it!

I know people who've tried to use voting buttons inside Outlook emails, but they lack the audit trail offered by Zapproved.

The "proposer" sends an email via the service which details the decision required, a due date, the project to which it relates and an importance level. A supporting attachment can be included if required.

Decision makers receive an email detailing the proposal and embedded buttons to "Approve", "Deny", "Comment". This takes them through to a web page, where comments may be added. The results are automatically collated centrally and hence tracking awaited decision is very easy.

There are a few things that I think would enhance the existing service:
As it stands, there are still plenty of occasions when this tool would be helpful, so next time you are struggling to get a decision or at least highlight who is holding matters up, I'd suggest you make the decision to give Zapproved a try.
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posted by John Wilson @ 10:14 AM Permanent Link newsvine reddit



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